At Fashly, your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect and store the following types of personal information:
Personal Details:
Name, email address, phone number, billing and shipping address provided during account creation or checkout.
Payment Information:
Payment details are processed securely through third-party payment gateways and are not stored on our servers.
Order and Transaction Details:
Purchase history, product preferences, and order-related queries.
Device Information:
IP address, browser type, device type, and operating system to improve website functionality.
Cookies and Tracking Technologies:
Cookies and similar technologies are used to track browsing behavior, save preferences, and provide a better shopping experience.
2. How We Use Your Information
The information we collect is used for:
Order Fulfillment:
To process and deliver your orders, including confirming your purchase, arranging shipping, and handling returns or exchanges.
Customer Support:
To respond to inquiries, complaints, or feedback via email, phone, or WhatsApp.
Marketing and Personalization:
To send promotional offers, new product updates, and personalized recommendations.
You can opt out of promotional emails at any time.
Improving Website Experience:
To analyze customer behavior and improve website usability and features.
Legal Compliance:
To comply with legal obligations, resolve disputes, or enforce our policies.
3. Sharing Your Information
We do not sell, trade, or share your personal information with third parties except in the following circumstances:
Service Providers:
Third-party logistics, payment gateways, and marketing partners require certain data to fulfill orders or improve services.
Legal Obligations:
When required by law, court order, or government authorities.
Business Transfers:
In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.
4. Data Security
We take appropriate measures to protect your personal data from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to safeguard your information, we cannot guarantee absolute security due to the nature of online transactions.
5. Your Rights
You have the following rights regarding your personal information:
Access and Update:
You can access and update your personal information through your account.
Opt-Out:
You can unsubscribe from marketing emails or promotional WhatsApp messages at any time.
Request Deletion:
You can request the deletion of your personal information, subject to legal or contractual obligations.
6. Cookies Policy
Our website uses cookies to:
Enhance user experience by remembering preferences and login details.
Track website traffic and improve our services.
You can disable cookies in your browser settings, but this may limit certain website features.
7. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us to remove it.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with the effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: fashlyclothing02@gmail.com
Phone/WhatsApp: +91 9092022021 / +91 9500621058
Address: 35/1, Poombukar Nagar, Teacher's Colony
Karamadai 641104
Coimbatore
1. Information We Collect
We collect and store the following types of personal information:
Personal Details:
Name, email address, phone number, billing and shipping address provided during account creation or checkout.
Payment Information:
Payment details are processed securely through third-party payment gateways and are not stored on our servers.
Order and Transaction Details:
Purchase history, product preferences, and order-related queries.
Device Information:
IP address, browser type, device type, and operating system to improve website functionality.
Cookies and Tracking Technologies:
Cookies and similar technologies are used to track browsing behavior, save preferences, and provide a better shopping experience.
2. How We Use Your Information
The information we collect is used for:
Order Fulfillment:
To process and deliver your orders, including confirming your purchase, arranging shipping, and handling returns or exchanges.
Customer Support:
To respond to inquiries, complaints, or feedback via email, phone, or WhatsApp.
Marketing and Personalization:
To send promotional offers, new product updates, and personalized recommendations.
You can opt out of promotional emails at any time.
Improving Website Experience:
To analyze customer behavior and improve website usability and features.
Legal Compliance:
To comply with legal obligations, resolve disputes, or enforce our policies.
3. Sharing Your Information
We do not sell, trade, or share your personal information with third parties except in the following circumstances:
Service Providers:
Third-party logistics, payment gateways, and marketing partners require certain data to fulfill orders or improve services.
Legal Obligations:
When required by law, court order, or government authorities.
Business Transfers:
In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.
4. Data Security
We take appropriate measures to protect your personal data from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to safeguard your information, we cannot guarantee absolute security due to the nature of online transactions.
5. Your Rights
You have the following rights regarding your personal information:
Access and Update:
You can access and update your personal information through your account.
Opt-Out:
You can unsubscribe from marketing emails or promotional WhatsApp messages at any time.
Request Deletion:
You can request the deletion of your personal information, subject to legal or contractual obligations.
6. Cookies Policy
Our website uses cookies to:
Enhance user experience by remembering preferences and login details.
Track website traffic and improve our services.
You can disable cookies in your browser settings, but this may limit certain website features.
7. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us to remove it.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with the effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: fashlyclothing02@gmail.com
Phone/WhatsApp: +91 9092022021 / +91 9500621058
Address: 35/1, Poombukar Nagar, Teacher's Colony
Karamadai 641104
Coimbatore